Sofon Guided Selling

What Sofon says about themselves:

Sofon Guided Selling is used for a wide range of applications. These almost always relate to the customer-specific sales process and, in particular, to improving those processes associated with entering into agreements with your customers. Quotations, contracts and orders, as well as the conditions laid down within them, play a central role here.

The fact that Sofon Guided Selling has been designed generically means that it can be used without customization to realize widely differing solutions, ranging from the generation of quotations to contract management. Here Sofon supports both the sales process and its content.

Sofon Guided Selling has been developed with the aim of enabling users themselves to set up and model the software. This avoids the need for customization: all Sofon users work with the same standard software. The system can therefore be implemented with minimal consultancy support. And, even after years of use, it remains possible to adapt the software at any time to ensure that it continues to support your ever-changing business requirements – without conversions, customization or lengthy consultancy.

Solutions that have been realized by Sofon include:

  • Needs Analysis
  • Customer Relationship Management
  • Sales Configuration
  • Product Configuration
  • Calculation & Pricing
  • Visualization
  • Quotation Generation
  • Contract Generation
  • Dealer Management
  • Service Management
  • CRM/ERP/CAD/PDM Integration

Their description of Sofon Guided Selling within the product configurator paradigm.

With Sofon, Guided Selling within the context of product configuration means that you are supported in answering questions. Rather than offering countless tabs on which you have to search for the questions that remain to be answered, Sofon guides you through a questionnaire. In this way, you are never forced to revise your answers because they do not fit within subsequent choices. You are also not constantly reminded of questions that you still have to answer. Any unnecessary questions and answers are not shown. The Sofon approach speeds up and – for complex configurations in particular – simplifies the process.

Used with permission and found in whole on the Sofon website.

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